This policy outlines the conditions under which refunds or adjustments may be considered.
1. Service-Based Nature
As our services are digital and service-based, completed work is generally non-refundable.
2. Refund Eligibility
Refunds may be considered only if services have not yet started or if a failure to deliver occurs due to our fault.
3. Partial Refunds
Partial refunds may be issued depending on project progress and work already completed.
4. Request Process
Refund requests must be submitted in writing with a clear explanation. Requests are reviewed on a case-by-case basis.
5. Processing Time
Approved refunds will be processed within a reasonable timeframe using the original payment method.
6. Policy Changes
We reserve the right to modify this policy at any time without prior notice.